Privacy Policy
Last Updated: August 26, 2026
SkillsBuilt is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Website: https://skillsbuilt.com
Email: support@skillsbuilt.com
We respect your privacy and are committed to protecting the personal information you provide when using our website, creating an account, purchasing a course, or contacting us.
1. Information We Collect
When you use SkillsBuilt, we may collect information that you provide directly to us, including:
- Name
- Email address
- Phone number, where required
- Account username and login information
- Billing and transaction information
- Course enrollment and purchase information
- Information you provide when contacting our support team
- Other information you voluntarily provide through forms on our website
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Create and manage your SkillsBuilt account
- Process course purchases and payments
- Enroll you in courses you have purchased
- Provide access to your purchased courses and learning materials
- Send order confirmations and transaction-related emails
- Send account, login, password-reset, and course-related communications
- Respond to customer support requests
- Maintain and improve our website and services
- Prevent fraud, abuse, and unauthorized access
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to the services we provide unless permitted or required by applicable law.
3. Course Purchases and Payments
SkillsBuilt uses WooCommerce to manage course purchases and orders.
Payments may be processed through Razorpay or another payment service made available on our website.
When you make a payment, certain information may be shared with the applicable payment processor as necessary to process and verify the transaction.
SkillsBuilt does not require you to provide your full payment-card information directly to us through email or other informal communication.
Payment information may be processed and stored by the applicable payment service provider according to its own privacy policy and terms.
4. Student Accounts
When you create an account on SkillsBuilt, we store the information necessary to manage your account and provide access to your courses.
You are responsible for keeping your login credentials confidential and should not share your password with others.
If you request a password reset or account-related assistance, we may use your registered email address to help verify and manage your account.
5. Course Enrollment and Learning Information
When you purchase or enroll in a course, we may record information such as:
- The course purchased or enrolled in
- Enrollment status
- Purchase/order information
- Course access information
- Relevant account information
This information is used to provide and manage your access to SkillsBuilt courses.
6. Email Communications
We may send emails relating to your account, purchases, payments, course enrollment, password management, customer support, and other services you request.
Our customer support email is:
You may also receive other communications where permitted by applicable law or where you have provided the necessary consent.
7. Cookies
SkillsBuilt may use cookies and similar technologies to provide essential website functionality.
Cookies may be used to:
- Keep you logged into your account
- Remember certain preferences
- Maintain shopping-cart and checkout functionality
- Support course access and account functionality
- Understand how visitors use the website
- Improve website performance and security
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website, including login, checkout, or course access.
8. WordPress, WooCommerce and Course Platform
Our website is built using WordPress and may use WooCommerce to manage products, orders, customer accounts, and purchases.
We may also use Tutor LMS to provide and manage online courses, course enrollment, and student learning access.
These systems may process information necessary to provide the services requested by you.
9. Information Sharing
We do not sell or rent your personal information.
We may share necessary information with trusted service providers when required to operate SkillsBuilt and provide services to you.
These may include providers involved in:
- Payment processing
- Website hosting and infrastructure
- Website security
- Course delivery and learning management
- Email delivery
- Website functionality and technical services
Information may also be disclosed when required by applicable law, legal process, court order, or to protect the rights, security, and property of SkillsBuilt, our users, or others.
10. Third-Party Services
Our website may contain links to or integrations with third-party websites and services.
Third-party services operate according to their own privacy policies and terms. SkillsBuilt is not responsible for the privacy practices of third-party websites that we do not control.
Where applicable, you should review the privacy policy of the relevant third-party service before providing personal information to it.
11. Embedded Content
Pages on SkillsBuilt may contain embedded content such as videos, images, articles, or other materials from third-party websites.
Embedded content may operate as though you have visited the third-party website directly. Such third parties may collect information, use cookies, or monitor interactions according to their own policies.
12. Data Security
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable precautions to protect your account credentials and personal information.
13. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain accounts and transaction records, comply with legal and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements.
The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.
14. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
You may also contact us regarding questions or concerns about how your information is handled.
Some information may need to be retained where we are legally required or permitted to do so.
To make a privacy-related request, contact:
15. Children’s Privacy
SkillsBuilt is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us at support@skillsbuilt.com so that we can review the situation and take appropriate action.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.
We encourage you to review this page periodically.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way SkillsBuilt handles personal information, please contact us:
SkillsBuilt
Email: support@skillsbuilt.com
Website: https://skillsbuilt.com